LoginBusiness Challenges
- Understanding the customer requirement and existing challenges while managing and monitoring the Network and server devices.
- The customer wants to monitor & manage all the proactive alerts of their Datacenter devices and automatic ticket creation and assignments.
Alethe’s Solution
- Complete requirement gathering for designing the solution.
- Alethe proposed these tools for this solution.
— Opmanager (Network Device Monitoring)
—Application Manager (Server Device Monitoring)
— Service Desk Tool (Ticketing and Automation)
- The team has done the deployment of more than 200 devices.
Tools & Technologies
- Opmanager
- Application Manager
- Service Desk plus
Client Benefits
- Documenting and handover, including training and validation of the entire deployment.
- Providing complete knowledge about these tool
- The customer has learned how to use this tool in their environment.
