Business Challenges
- Understanding the customer requirement and existing challenges while managing the end client’s desktop, Patches, and software installation.
- The customer wants to manage end to end solutions of end clients from any NMS tool.
- Require an automation process for few tasks like software installation, patch management.
Alethe’s Solution
- Complete requirement gathering for designing the solution.
- Alethe proposed a “Desktop Central Tool” for this solution.
- The team has given the complete POC and deployment for more than 1000 end users.
- Documentation & Handover
Tools & Technologies
- Desktop Central Tool
Client Benefits
- Documenting and handover, including training and validation of the entire deployment.
- Providing complete knowledge about the Desktop Central tool
- The customer has learned how to use this tool in their environment.