Business Challenges
- Comprehensive understanding of the existing ArSWAN project's operations and architecture.
- Verification of all delivered hardware, ensuring proper installation based on site categories (SHQ State Head Quarter, DHQ District Head Quarter, BHQ Block Head Quarter, and HzO Horizontal Offices).
- Confirming the accuracy of all data provided by the Network Operator and Bandwidth Operator used for calculating SLA.
- Physically inspecting nearby locations to check the delivery, installation, and operational status on-site.
- Thorough verification of the entire ArSWAN Project, encompassing 179 locations, to ensure adherence to the Scope of Work (SOW) by the Network and Bandwidth operators.
Alethe’s Solution
- Comprehensive verification of the received hardware delivery documents from the network operator (Inspira).
- Confirmation of the accuracy of all data provided by the Network Operator and Bandwidth Operator which is used for calculating their Service Level Agreement (SLA).
- Verification of the license activation status (Windows Server, Mota Data), including physical verification and inspection at the State Head Quarter.
- Validation and recommendations on all measurable parameters configured by Network Operator in Mota DATA NMS.
Tools & Technologies
- Mota Data NMS tool.
- VC and VOIP
- Nipper Auditing tool.
Client Benefits
- Customer possesses comprehensive details of their SWAN project, including its operational architecture and the verification status of hardware deliveries site-wise.
- Quarter-wise details of the SLA parameters used and configured by both the network and Bandwidth Operator are available.
- Customer has a clear understanding of how to run their SWAN Project smoothly, fostering coordination between the network and Bandwidth Operator.