Managed Services

Managed Services

Organizations must reduce IT spending in order to remain competitive. This is where Managed Services scores over traditional infrastructure delivery as it lowers operational cost by at least by 30%. This will also help them not to worry about retaining talent/skill set in such dynamic industry which also results in saving resourcing cost & talent transformation cost.

Managed Services has been key strategy for several large companies including data critical fortune companies in Banking, Finance, Telecom, Healthcare, Manufacturing, Automobile and Ecommerce etc. ALETHE CONSULTING is one of specialized player focused on providing Managed Services to small and medium companies with a team of 600+ experienced professionals.

What is possible to manage under Managed Services?

  • 24/7 Monitoring & Management with Help Desk Support
  • Managed Network & Security (Switch, Router, Firewall, Load Balancers VPN’s, VOIP, RAS, Packet Shapers etc),
  • Managed Platform (Servers, Storage, Backup)
  • Managed Databases
  • Application Management
  • Asset Management
  • Vendor Management
  • Overall SLA Management
  • Real time health status of devices through dedicated Web Portal with Online reporting & MIS functionality
  • Online ticket logging & tracking feature

How is it possible?

ALETHE IT Management allows having single solution interface for complete IT Management. We follow industry standard (ISO / ITIL) for highest security enforcement and governance at our Global Service Delivery Center (GSDC). This ensures seamless monitoring and delivery of service  with Process Security, Network Security and Physical Security.

How about technical skills?

Alethe has been supporting prime customers including largest telecom operator and has experience of successful transition of complex and scattered infrastructure without disruption using cutting edge tools, technology and process. The team is equipped & certified with skills on following key technologies.

  • Microsoft OS Technologies
  • Linux , Solaris, HP-UX & IBM AIX
  • MS Exchange & Lotus Notes Messaging Skills
  • Oracle , SQL and MySQL Database
  • Cisco, HP, Juniper Networking Technologies
  • Checkpoint / Cisco / Nortel / WG Security Products
  • F5 Load Balancer, AS400 , Iron Port ,
  • Enterprise SW Distribution Tools – MS-SMS and SUS
  • SAP Basis
  • Storage Solution (EMC, Netapp, HDS, IBM, HP)
  • DC-DR Replication (Storage Based, Database Level, Host based)

Delivery Stack Overview


Highest Level of Security Enforcements at GSDC

Other Services