Knowledge Process Outsourcing (KPO)
Competitive knowledge is increasingly being outsourced to Knowledge Process Outsourcing (KPO) vendors, indicating a shift in the opinion that core business activities cannot be outsourced. The KPO opportunity represents both risks and benefits, and managers must find ways to avoid costly failures. This article describes the risks and benefits of pursuing a KPO strategy.
The next-generation enterprise is constantly evolving, and expects services that are truly customer-oriented, experience-centric, and delivered in a truly agile manner, tailor-made to ensure the right business outcomes. Traditional business models severely restrict an enterprise’s ability to adapt quickly. In order for organizations to better manage these uncertainties, and deliver sustainable performance to succeed and thrive, strategic changes are imperative.
Alethe Business Services understands these business priorities and is helping organizations transition from operational excellence and SLAs to real-time decision making. We help organizations in not only managing risks and business outcomes effectively, but also delivers a consistent and best-in-class end customer experience.
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- STM journals: content, editing, designing
- XML tagging, Scope editing
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- Creating Story Board
- Enterprise Solutions
Knowledge Process Framework


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